Privacy Policy and Terms of Use

Privacy Policy

This document summarizes the basic principles of treating the personal data of users of the website of CISTERNOVÁ PŘEPRAVA CZ s.r.o., with its registered office at Přeloučská 252, Staré Čívice, 530 06, Company ID: 28 85 12 26, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, under file number C 30850 (hereinafter referred to as ‘CISTERNOVÁ PŘEPRAVA CZ’), which thus acts (in most cases) as the data controller.

The data controller (hereinafter referred to as the ‘Controller’), CISTERNOVÁ PŘEPRAVA CZ, proceeds in the processing of personal data in accordance with Act No. 101/2000 Sb., on the Protection of Personal Data, or Act No. 127/2005 Sb., on Electronic Communications, Act No. 480/2004 Sb., on Certain Information Society Services, as amended, and other regulations.

Instead of Act No. 101/2000 Sb., we are governed by the European Union Regulation No. 2016/679, the General Data Protection Regulation, when processing your personal data since 25 May 2018.

The Controller did not appoint a Data Protection Officer.

What data do we process as controllers?

As part of our website, we process the data you provide by filling in the form. Namely, we process the following data.

  • Name and surname
  • Email

Other indirect data

  • IP address
  • Cookies (for the purpose of offering relevant content just for you and facilitating the browsing of the website)

Information about the browser and operating system version to ensure the correct display of the website.

For what purpose do we process these data and for how long?

We collect your personal data for you to be able to use our services and products. When filling in the contact form, we only process the personal data contained in the form for the purpose of responding to or handling your request or inquiry. Your personal data will not be further processed or transferred to a third party.

We collect and store the data obtained through the contact form, i.e. obtained in connection with sending your inquiry, for about 12 months from the date of obtaining such data.

There is no automatic individual decision-making by the Controller in the sense of Article 22 of the GDPR.

When is it not necessary to give consent to the processing of personal data?

We may process personal data without your consent only for the purposes of:

  • Performance of an agreement the subject of which is the provision of services or products offered by us, in which the customer was actively interested.
  • Fulfilment of legal obligations arising for us from generally binding legislation.
  • Processing within the framework of legitimate interests (e.g. for direct marketing, ensuring safety and security of life).

How are my data protected?

We try to protect all personal data we process as much as possible against leakage or theft. For this reason, we restrict their handling, copying, transferring or accessing them only for the strictly necessary purposes defined by law.

In addition, our website is secured by an HTTPS protocol (a valid SSL certificate) for an encrypted connection between the website and the user to minimize the possibility of their theft during data transmission (sending within the form, etc.)

The website is hosted on secure servers.

What are my rights in relation to the protection of personal data?

  • Request information from us about what personal data we process about you.
  • Request an explanation regarding the processing of your personal data.
  • Request access to these data from us and have them updated or rectified.
  • Require us to erase your personal data.
  • Request data transfer.
  • The right to be informed of a personal data breach in certain cases.

You can lodge a complaint at any time regarding the processing of your personal data or failure to comply with the Controller’s obligations under the GDPR with the supervisory authority. The supervisory authority in the Czech Republic is the Office for Personal Data Protection, with its registered office at Pplk. Sochora 27, 170 00 Praha 7, website:


In accordance with the provisions of Section 89 of Act No. 127/2005 Sb., on Electronic Communications, we hereby inform you that our website uses cookies.

These are short text files that a website stores on the visitor’s computer and that are provided by the internet browser every time the user returns to the website. This website uses cookies to identify and track visitors and their preferences for accessing the website.

Standard web browsers (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) support cookie management. Within the browser settings, you can manually delete, block or completely prohibit their use, they can also be blocked or allowed only for individual websites.

For more detailed information, please refer to your browser’s help section. If your browser allows the use of cookies, we will assume that you agree to the use of standard cookies by our server.

What are the types of cookies?

In general, cookies, or temporary files stored in the browser, can be divided into two types. Those that are stored only for a short time and are used on the website to facilitate its use. These temporary cookies allow information to be stored when switching from one website to another and eliminate the need to re-enter some data.

The second type of cookies is stored for a longer period of time (e.g. several weeks to months). These cookies help to identify your computer when you repeatedly visit our website. However, they do not allow you to be identified as a specific person.

Persistent cookies allow us to better personalize our website and offer you relevant content or advertising. The data collected are completely anonymous and we cannot associate them with any other data.

For what purpose do we use cookies?

Saving personal settings – Cookies allow our website to make it easier for you to browse the website and personalize the content you see.

  • Statistics - In order to improve the quality of our website, we collect anonymous traffic statistics to help us further develop our business. We use the Google Analytics tool with a valid clause for the processing of personal data by a third party. These data cannot be linked to a specific person.
  • Display of ads - Cookies enable better targeting of advertising for our users and visitors by personalizing their content so that the customer receives advertising for products or services that are relevant to him/her and they showed potential interest in them in the past.

We use the following services for this type of ads, where users are segmented based on common features. These data cannot be linked to a specific person.

  • SEZNAM.CZ, a.s. (Sklik)
  • Google (AdWords)
  • Facebook (Facebook Pixel)

How to deactivate or delete cookies?

If you do not want to use cookies or delete their content saved about your visits to various websites and portals, you can use the instructions for each of the most commonly used browsers below:

How can you contact us?

If you have any questions about the protection of personal data or withdraw your consent to the further processing of your personal data, please contact us at or in writing at our address: Přeloučská 252, Staré Čívice, 530 06.

Terms of Use

The owner and operator of the website is CISTERNOVÁ PŘEPRAVA CZ s.r.o. (hereinafter referred to as the Operator), which is authorized to exercise property rights to this website in accordance with Act No. 121/2000 Sb. (Copyright Act).

The Operator is entitled to all rights arising from the licence under the Copyright Act for ownership of the content of the website, including the copy and design, the technical design, graphics, all illustrations on the website and the selection and means of organizing files contained on the website.

The content of this website is for informational and non-binding purposes only. The Operator does not guarantee the correctness and completeness of the information provided on this website and reserves the right to change and modify the information provided at any time without prior notice.

Accessibility statement

This website was created with an emphasis on maximum accessibility and functionality for all Internet users. The source code of the website was created according to the HTML5 standard. Visual formatting is done using cascading styles (CSS2 and CSS3).

Responsive design is supported on modern browsers – the content of the website automatically adapts to the current width of the browser window.

Contact the technical administrator

If you encounter any technical problem on this website, please inform us. We will endeavour to remedy any deficiencies.